Legal Documentation

Welcome to RelayIt's legal documentation. These policies govern your use of our notification relay service and explain how we protect your data and privacy.

Our Commitment

RelayIt is committed to providing a secure, reliable, and privacy-focused notification relay service. We believe in transparency and have designed our legal framework to:

• Protect Your Privacy: Clear data handling practices and strong security measures
• Ensure Fair Use: Reasonable terms that balance user freedom with service sustainability
• Maintain Trust: Transparent policies that explain exactly how we operate
• Comply with Laws: Full compliance with international privacy and data protection regulations

Key Policies

Privacy Policy

Learn how we collect, use, and protect your personal information when you use RelayIt. This policy covers both our cloud service and self-hosted deployments.

Key highlights:

• Minimal data collection focused on service functionality
• Message content retained for maximum 24 hours (configurable)
• No sale or sharing of your data with third parties
• Compliance with GDPR, CCPA, and Australian Privacy Act

Terms of Service

The terms and conditions that govern your use of RelayIt, including both our hosted cloud service and open-source self-hosted solution.

Key highlights:

• Clear service descriptions and limitations
• Fair refund policy with reasonable usage thresholds
• Best-effort message delivery with appropriate liability limits
• Open-source licensing under AGPL v3

Acceptable Use Policy

Guidelines for responsible use of RelayIt's messaging capabilities, including prohibited activities and compliance requirements.

Key highlights:

• Clear guidelines for legitimate messaging use cases
• Strong anti-spam and anti-abuse measures
• Compliance requirements for privacy and marketing laws
• Fair enforcement with appeal processes

Cookie Policy

Information about how we use cookies and similar technologies on our website and in our service.

Key highlights:

• Minimal use of cookies for essential functionality
• Transparent analytics with PostHog for service improvement
• Clear opt-out mechanisms for non-essential cookies
• Full compliance with international cookie laws

Service Models

RelayIt operates under two distinct models, each with specific legal considerations:

RelayIt Cloud

Our fully managed cloud service where we handle all infrastructure, maintenance, and compliance obligations. We process your data according to our privacy policy and maintain security certifications.

RelayIt Self-Hosted

Our open-source solution that you can deploy on your own infrastructure. While you maintain control over your data and infrastructure, you're responsible for compliance with applicable laws and regulations.

Legal Compliance

We comply with privacy and data protection laws worldwide, including:

• Australia: Privacy Act 1988 (Cth)
• European Union: General Data Protection Regulation (GDPR)
• California: California Consumer Privacy Act (CCPA)
• Canada: Personal Information Protection and Electronic Documents Act (PIPEDA)

Contact Information

For legal questions, privacy concerns, or policy clarifications:

Email: [email protected]
Business: TED TOO (ABN 24 340 674 495)
Location: Sydney, NSW, Australia

Open Source

RelayIt is proudly open source under the AGPL v3 license. You can view our code, contribute improvements, or deploy your own instance at:

GitHub: https://github.com/tedtoo/relayit

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These policies are regularly updated to reflect changes in our service and legal requirements. We provide 30 days notice for material changes and maintain version history for transparency.